Quenton Stroop - Manager Service Desk

: +5999 7343200: quenton.stroop@bearingpointcaribbean.com

Quenton Stroop (BSc.) joined BearingPoint in May of 2014 as a manager. As a certified ITIL V3 expert he is involved in the implementation and/or optimalisation of IT Service Management. This will finally lead to the overall performance improvement of capabilities, teams and IT services. Quenton is known for his special attention and focus on ‘human’ aspects. As a manager at BearingPoint he successfully uses this attention and specific knowledge to the ‘soft’ aspects of organizational change in the domain IT Service Management (IT services).


LANGUAGES
Dutch, English, Spanish, Papiamento

EDUCATION
BSc. Bedrijfskundige Informatica, Hogeschool Novi

EXPERTISE
IT Service Management, Change Management, Pragmatically implementing and optimizing ITIL processes, Providing continual service improvement, Coaching IT Professionals and  teams, Promoting customer intimacy awareness, Aligning IT Services to Business needs

EXTRA CURRICULAR ACTIVITIES
Thaiboksing and travelling.

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